We're Moving!
Hello,
We have an exciting announcement!
In order to better serve you we have decided to transition customers from Barista Pro Shop to Barista Underground and Odeko. While we understand that many loyal customers have supported Barista Pro Shop over the years, the product selection, website speed and functionality, and value to our customers is a cut above on our other ordering platforms.
Additionally, consolidating orders through these platforms will allow our internal support team to better assist our customers and allow orders to be fulfilled from a greater number of warehouses across the country, so customers will receive orders in a more efficient and timely manner.
Timing:
Barista Pro Shop will cease supporting ordering on May 6th
Account creation and account login will be deactivated on this date
What to expect:
You will be directed to place orders on Barista Underground instead
What you’ll find on Barista Underground:
An amazing catalog of your preferred products supported by an easy to use interface and shopping experience.
What if you want to place partial &/or mixed pallet orders:
While Barista Underground specializes in parcel orders, if you are looking to place partial &/or mixed pallet orders, you’ll want to order from Odeko Shipping
How we’ll support you:
While we don’t expect the transition to be challenging, if you need any support during the process, please reach out to baristaunderground@odeko.com
What to love about Barista Underground:
No need to create an account to begin shopping: Just start adding products to your cart
No waiting periods or pre-approvals to purchase
No order minimums
Free shipping on orders over $125
Orders typically shipped within 1 business day with delivery notifications every step of the way
Thank you for sticking with Barista Pro Shop. We hope you’ll continue to stand with us as we transition to Barista Underground & Odeko to better support you and all of our amazing customers. If you have any questions in advance of the transition, please feel free to reach out to baristaunderground@odeko.com.
Thank You,
Your Friends At Barista Pro Shop, Barista Underground, & Odeko